Privacy Policy and Terms of Service
Privacy Policy
1. Introduction
BASICS & BEYOND WELLNESS INC. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, services, SMS/text messages, and emails.
2. Information We Collect
We may collect the following types of information:
3. How We Use Your Information
We use your information to:
4. Text Message and Email Marketing Compliance
By opting in to receive SMS or email communications, you consent to receive promotional messages from BASICS & BEYOND WELLNESS INC.
5. Sharing of Information
We do not sell, rent, or share your personal data with third parties except:
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Security
We use industry-standard security practices to protect your data, including SSL encryption and secure storage.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please CONTACT US
BASICS & BEYOND WELLNESS INC. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, services, SMS/text messages, and emails.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, mailing address
- Transaction Information: Services booked, payment details (processed via third-party)
- Device Information: IP address, browser type, and cookies
- Marketing Preferences: Opt-in consent for SMS and email communications
3. How We Use Your Information
We use your information to:
- Provide and manage services
- Process payments and bookings
- Send marketing communications (with your consent)
- Respond to inquiries and customer service requests
- Comply with legal and regulatory obligations
4. Text Message and Email Marketing Compliance
By opting in to receive SMS or email communications, you consent to receive promotional messages from BASICS & BEYOND WELLNESS INC.
- Standard message and data rates may apply.
- You can opt out at any time by replying "STOP" to SMS messages or clicking “Unsubscribe” in emails.
- Note: We are A2P 10DLC compliant and registered with the appropriate carrier networks for all business messaging.
5. Sharing of Information
We do not sell, rent, or share your personal data with third parties except:
- With service providers that help us run our business (e.g., booking software, email platforms)
- As required by law, subpoena, or legal process
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Security
We use industry-standard security practices to protect your data, including SSL encryption and secure storage.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please CONTACT US
Terms of service
1. Acceptance of Terms
By accessing or using the services of BASICS & BEYOND WELLNESS INC., including our website, booking system, or communication platforms, you agree to be bound by these Terms of Service and our Privacy Policy.
2. Use of Services
You agree to:
Provide accurate and current information
Use our services only for lawful purposes
Not misuse or abuse any services provided
3. Appointments and Payments
All appointments are subject to availability
Payment terms and cancellation policies are displayed at checkout
No-show or late cancellations may be subject to fees
4. Marketing Communication Consent
By submitting your phone number or email, you consent to receive promotional SMS and email messages. You can opt-out anytime as follows:
Text “STOP” to unsubscribe from SMS
Click “Unsubscribe” in emails
All SMS and email marketing communications comply with A2P 10DLC, CAN-SPAM, and CASL regulations.
5. Limitation of Liability
BASICS & BEYOND WELLNESS INC. is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
6. Modifications
We reserve the right to update these Terms at any time. Continued use of our services constitutes your acceptance of the revised terms.
7. Governing Law
These Terms shall be governed by the laws of British Columbia, Canada.
8. Contact Information
For questions about these Terms, contact:
Email: info@basicsandbeyond.ca
By accessing or using the services of BASICS & BEYOND WELLNESS INC., including our website, booking system, or communication platforms, you agree to be bound by these Terms of Service and our Privacy Policy.
By accessing or using the services of BASICS & BEYOND WELLNESS INC., including our website, booking system, or communication platforms, you agree to be bound by these Terms of Service and our Privacy Policy.
2. Use of Services
You agree to:
Provide accurate and current information
Use our services only for lawful purposes
Not misuse or abuse any services provided
3. Appointments and Payments
All appointments are subject to availability
Payment terms and cancellation policies are displayed at checkout
No-show or late cancellations may be subject to fees
4. Marketing Communication Consent
By submitting your phone number or email, you consent to receive promotional SMS and email messages. You can opt-out anytime as follows:
Text “STOP” to unsubscribe from SMS
Click “Unsubscribe” in emails
All SMS and email marketing communications comply with A2P 10DLC, CAN-SPAM, and CASL regulations.
5. Limitation of Liability
BASICS & BEYOND WELLNESS INC. is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
6. Modifications
We reserve the right to update these Terms at any time. Continued use of our services constitutes your acceptance of the revised terms.
7. Governing Law
These Terms shall be governed by the laws of British Columbia, Canada.
8. Contact Information
For questions about these Terms, contact:
Email: info@basicsandbeyond.ca
By accessing or using the services of BASICS & BEYOND WELLNESS INC., including our website, booking system, or communication platforms, you agree to be bound by these Terms of Service and our Privacy Policy.
